All the staff are medication trained to a high standard and must attend update meetings regularly, to maintain a constant standard of care.
Management and Supervisors stay in touch with the carer and service users, Reviews are done on a 6 monthly basis unless required by a change in circumstances then will be done sooner.
Our staff are always ready to listen to service users and their families and to be kept up to date with any developments or changes to the care plan that they think may be necessary, we work as a team with families the give their loves the quality care possible.
We approach each care plan with the service user in mind and build their care around their needs as not one way fit all, everyone is different and what might work for one person may not work for someone else. This way we can encourage independence do the service user can stay in their own home for as long as possible, also families can rest assured that their loved ones are cared for safely and professionally.

We at Kloay’s Care pride ourselves on our ability to adapt to each different situation as no two days are ever the same.